|Effective FAQs||We morphologically analyze the past dialogue history (texts). In addition, we perform compound word analysis and other tasks to come up with the most appropriate FAQs.||Prevent losing customers and improve customer satisfaction.|
|Managing Prior Expectations (During Search)||We perform entry form optimization during the search to predict customers’ needs beforehand.||Prevent customer disengagement and enhance their loyalty.|
|Improvement of Customer Satisfaction||We perform frequency analysis of the past dialogue history (texts) and conduct real-time extraction of recommended answers.||Prevent customer disengagement, improve customer satisfaction and enhance their loyalty.|
|Optimization of Outbound Call||
By analyzing the past call history, a model is built to give the call recipients individual scores to visualize the likelihood of calls being connected and of their leading to actual purchases.
|Maximize sales amount with limited staff and time.|